Support
We offer support for your technical and strategy needs
Community event support
As community experts we understand what makes for a quality and engaging event. Our team of designers and consultants can help from event ideation to event launch for a smooth and successful community event.
- - Event production assistance
- - Real-time chat support
- - Hardware and technical assistance
Technical consulting
As a partner and consultant for your development needs, we’ll consider features and user experience that will increase the impact of your project.
- - Product recommendations
- - Training and onboarding meetings
- - Expertise in custom and third-party solutions
- - Strategy and feature planning
Community management
Community is at the heart of our team and with our tried-and-true methodology to making a community successful, our managers will be a strategic resource. Our community managers will be the day-to-day liaison between staff and community members.
- - Monitor feedback and support inquiries
- - Beta testing and quality assurance
- - Management of bug reports
- - Strategy and growth planning
Software maintenance
Familiarizing ourselves with your unique tech stack and provide support for your forum software, e-commerce platform, or content management systems. We’ll handle all the intricacies involved in keeping your website running smoothly.
- - Maintaining software updates
- - Introducing new functionality
- - Quality assurance and testing
